Terms and Conditions for Aussie Escapes Travel
Welcome to Aussie Escapes Travel. These Terms and Conditions govern your use of our services and our online platform. By accessing or using any part of our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using the services of Aussie Escapes Travel, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these Terms and Conditions, you may not use our services.
2. Services Provided
Aussie Escapes Travel offers a range of travel-related services, including but not limited to:
- Bespoke Itinerary Planning
- Group Tour Bookings
- Adventure Travel Packages
- Luxury and Honeymoon Tours
- Corporate Travel Management
- Visa and Travel Insurance Assistance
- Cruise Bookings
- Accommodation Sourcing
Our role is to act as an agent for third-party travel providers. We are not responsible for the services provided by these third parties.
3. Bookings and Payments
All bookings are subject to availability and the terms and conditions of the respective travel service providers. A deposit may be required to secure your booking, with the full balance due before departure. Payment terms will be specified at the time of booking. Failure to make payments on time may result in the cancellation of your booking.
4. Prices
All prices are subject to change without notice until a booking is confirmed and paid in full. Prices are typically quoted in Australian Dollars (AUD) unless otherwise specified. Taxes, fees, and surcharges may apply.
5. Cancellations and Refunds
Cancellation policies vary depending on the specific travel service provider and the type of service booked. Details of the cancellation policy applicable to your booking will be provided at the time of reservation. Refunds, if applicable, will be processed according to the terms of the travel service provider, often incurring administrative fees from both Aussie Escapes Travel and the provider.
6. Travel Documents and Requirements
It is your responsibility to ensure you have all necessary travel documents, including passports, visas, health certificates, and any other entry requirements for your chosen destination. Aussie Escapes Travel can provide assistance with visa and travel insurance, but the final responsibility lies with the traveler.
7. Travel Insurance
We strongly recommend that all travelers purchase comprehensive travel insurance at the time of booking to cover unforeseen circumstances such as cancellations, medical emergencies, lost luggage, and other travel-related incidents.
8. Limitation of Liability
Aussie Escapes Travel acts solely as an agent for the various travel service providers. We are not liable for any acts, omissions, negligence, or breach of contract by any third-party provider, including but not limited to airlines, hotels, tour operators, and ground transporters. We are not responsible for any loss, damage, injury, delay, or inconvenience caused by or arising from your travel arrangements, except where such liability cannot be excluded by law.
9. Force Majeure
Aussie Escapes Travel shall not be liable for any failure to perform its obligations where such failure is due to acts of God, war, terrorism, civil disturbance, fire, flood, epidemic, pandemic, significant risk to human health, significant risk of natural disaster, adverse weather conditions, unavoidable technical problems, or any other event beyond our reasonable control.
10. Amendments to Terms
Aussie Escapes Travel reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Aussie Escapes Travel
15 / 22-26 Flinders Street,
Melbourne, VIC 3000,
Australia